Shipping Policy

Welcome to MOTOWRKZ AUTOMOTIVE! We value your trust and strive to provide a seamless shopping experience. Below are the details of our shipping policy to keep you informed about your orders.

Processing Time

• Orders are typically processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Methods & Delivery Time

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Local Pickup (if applicable): Same day or next day, based on availability.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

• Once your order is shipped, you will receive an email or SMS with the tracking details.
• You can track your order using the tracking number provided or through the “Track Order” option on our website.

Undelivered Packages

• If a package is undelivered due to incorrect shipping details provided by the customer, the customer is responsible for any additional shipping charges to resend the package.
• In case of repeated failed delivery attempts, the order may be canceled, and a refund will be issued as per our Refund Policy (excluding shipping costs).

Damaged or Missing Items

• If you receive a damaged package or your order is incomplete, please contact us within 48 hours of delivery.
• Email us at sales@motowrkzautomotive.com with your order number and photographs of the damaged item(s).

Contact Us

For any shipping-related queries, feel free to reach out to us:

• Email: sales@motowrkzautomotive.com
• Mobile: +971 56 773 9423
• Customer Support Hours: Mon - Sun: 9:00 am to 8:00 pm

We’re committed to delivering your orders safely and on time. Thank you for choosing MOTOWRKZ AUTOMOTIVE!